Here you’ll find a collection of the most commonly asked questions, relating to our plugin and template. We ask you to search these frequently asked questions before opening a ticket or asking for assistance. 

How to Update WordPress Plugins

To update Premium plugins (e.g .: WP Restaurant Price List Pro) follow the following steps:

Step 1 – Deactivate the WP Restaurant Price List Pro plugin

Step 2 – Delete the plugin using the DELETE function of WordPress (DO NOT WORRY, NO DATA WILL BE LOST)

Step 3 – Click on “Add a new plugin”

Step 4 – Click on the button above: “Upload plugin”

Step 5 – Choose the .zip archive of the plugin you just downloaded from your local computer and click on “Install”

Step 6 – Activate the plugin you just loaded

At this point you will see that your price lists will be present and everything will be as before.

How can I get a commercial invoice?

To get a valid commercial invoice, open a ticket and submit your company name, address (street, house number, postcode, city and country) and VAT number. We will send you your commercial invoice.

How can I request assistance?

The first thing you need to do to request technical or commercial assistance is to open a ticket at our ticket system.

Just open a ticket specifying the order number.

What kind of licenses are the products covered?

The licenses of our products are basically of 2 types: CC BY 4.0 or Premium. At this address you will find all the useful information to make the best use of our products.

What happens when my license expires?

When a year has passed since the purchase of a license and therefore it has expired, the plugin continues to work correctly, however, it will no longer be possible to access the “Download” area to download the new version and technical support will no longer be available .